IS THERE A RULE OF THUMB FOR USING MARKMENDER?
Yes, for firm greens open the tool less. For Softer greens open the tool all the way. With your thumb and forefinger on the prongs, insert it all the way into the turf and squeeze.

WHAT IS THE PROPER WAY TO USE MARKMENDER?
Generally, just follow the instructions card ( Click here to view Instructions ) and the tool with work just fine. The more you use it the better you will get. If its not faster and easier than the forked tool, then you just haven't gotten the hang of it yet.

WHAT SHOULD I DO DIFFERENTLY FOR FIRMER GREENS?
On firm greens a golf ball will not generally make a big mark, so there is less to repair. However, because its hard they are more difficult to repair. Of course, this is true for any repair tool. Make sure the tool is open just barely more that the size of the ball mark, insert it all the way and then pump it several times. You may have to remove it, turn it 90 degrees and repeat for best results.

WHAT SHOULD I DO DIFFERENTLY FOR SOFTER GREENS?
The MarkMender should work just fine on softer greens, however, you may need to remove the tool and repeat the repair action or turn it 90 degrees. With practice, you will learn just how to work the tool to make a perfect repair every time.

CAN I CLIP THE MARKMENDER TO MY BELT LOOP?
Yes, you can attach it to your belt loop quickly and easily. (Click here to view a photo )

IS THIS TOOL ALLOWED UNDER THE RULES OF GOLF?
According to the USGA, the Mark Mender is permitted under the rules of golf. Click here to view the letter.

HOW DO I USE THE MARKMENDER TO HOLD MY CIGAR?
With the tool in the open position, insert it into the turf and then lay your cigar in the space created by the two open handles.

WHAT IF MY MARKMENDER BREAKS?
We have engineered each MarkMender to withstand every day usage for thousands of ball mark repairs. During normal use, it should not break. However, occasionally undetectable manufacturing defects will cause a failure, usually during the first few uses. If that happens, please send your damaged tool to us and we will replace it free and send you another for free for your trouble.